Vehicle recall 18 October 2021

Toyota (Gb) Prius and Prius Phv recall: Incorrect programming in relation to transmission shift position status might cause hybrid system to shut down

Yes – some of these vehicles are being recalled
What's wrong
Due to incorrect programming the hybrid vehicle ECU can incorrectly determine that the validation signal is erroneous for the shifter position
What to do
Contact a Toyota (Gb) dealer to book the free repair. Reprogram the Hybrid ECU.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Due to incorrect programming the hybrid vehicle ECU can incorrectly determine that the validation signal is erroneous for the shifter position

The fix

Reprogram the Hybrid ECU.

Vehicles affected

Model Built from Built to Vehicles
Prius 31 May 2021 30 Jul 2021 96
Prius Phv 31 May 2021 30 Jul 2021 96

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 18 October 2021. This page summarises an official notice. Details can change – always follow the official notice.

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