Vehicle recall 21 October 2021

VW T-cross recall: A software fault in the instrument cluster control unit

Yes – some of these vehicles are being recalled
What's wrong
A software fault in the instrument cluster control unit can lead to the driver not being shown any optical or acoustic warnings if a person on the rear seat bench is not fastened in.
What to do
Contact a VW dealer to book the free repair. On the affected vehicles the software for the instrument cluster must be updated.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

A software fault in the instrument cluster control unit can lead to the driver not being shown any optical or acoustic warnings if a person on the rear seat bench is not fastened in.

The fix

On the affected vehicles the software for the instrument cluster must be updated.

Vehicles affected

Model Built from Built to Vehicles
T-cross 19 Jan 2021 24 Jun 2021 1,104

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 21 October 2021. This page summarises an official notice. Details can change – always follow the official notice.

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