Recall Serious risk 14 August 2023

10-Socket Tower Power Strip sold via Wish

Yes – this has been recalled
Photo of 10-Socket Tower Power Strip sold via Wish
Photo: official notice
Affected
Black and white tower power strip with 10 3-pin plug sockets and 5m cable, supplied in white cardboard packaging.
The problem
The product presents a serious risk of electric shock due to access to live parts.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Tower Power Strip
Model Number S5
WISH ID 5c441ad8316a5222fc50f5ee
Listing Name Multi Layer Smart Electrical Plugs with USB Surge Protector – AC Outlet + USB Port Portable Vertical Power Multi Socket Outlet with USB Ports,Individual Switch, 3m/10FT Extension Cord
Country of Origin China
Product Description Black and white tower power strip with 10 3-pin plug sockets and 5m cable, supplied in white cardboard packaging.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as the design of the product allows access to live parts. If the user were to touch a metal part when the product is plugged in, they could receive an electric shock. The product also required improvements to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been recalled from end users by the seller.

The listing has been removed by the online marketplace (Wish)

Additional information

PSD case number: 2208-0259

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.

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