10pcs E-house UK Home Wall Charger Cable Power Supply Replacement Chargersold via AliExpress
- Affected
- Black 3-pin plug replacement charger
- The problem
- The product presents a high risk of electric shock as it fails to meet the creepage and clearance distance. The product also failed the electrical strength test and is missing required importer/manufacturer information and relevant product markings.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Replacement charger |
|---|---|
| Other product identifier | PS3149 |
| Country of Origin | China |
| Product Description | Black 3-pin plug replacement charger |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as it fails to meet the creepage and clearance distance. The product also failed the electrical strength test and is missing required importer/manufacturer information and relevant product markings.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The listing has been removed by the online marketplace (AliExpress).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2207-0121
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 June 2023. This page summarises an official notice. Details can change – always follow the official notice.