12V Replacement Laptop Charger sold via AliExpress
- Affected
- A black charger with a rectangular shaped plug face.
- The problem
- The product presents a serious risk of electric shock due to the inadequate creepage and clearance distances, which are required to protect the user under fault conditions.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Replacement laptop charger |
|---|---|
| Model number | DCSP240050 |
| AliExpress ID | 1005002749503011 |
| Supply voltage | 100-240 VAC |
| Country of Origin | Unknown |
| Product Description | A black charger with a rectangular shaped plug face. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock due to the inadequate creepage and clearance distances, which are required to protect the user under fault conditions. There were also no instructions provided to ensure the safe installation and use of the product. Some of the required documentation and markings were missing.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The listing has been removed by the online marketplace (AliExpress).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2212-0022
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 June 2023. This page summarises an official notice. Details can change – always follow the official notice.