2pcs doll set in form of Disney’s Anna and Elsa (Frozen)
- Affected
- Two toy plastic dolls in the form of Disney Frozen princesses, supplied in clear plastic packaging.
- The problem
- Product presents a serious chemical risk as it contains an excess concentration of phthalates.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Toys – Plastic Dolls |
|---|---|
| Country of Origin | China |
| Product description | Two toy plastic dolls in the form of Disney Frozen princesses, supplied in clear plastic packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product poses a serious chemical risk as it contains an excess concentration of phthalates. A young child playing with the toy is exposed to the phthalates which can potentially harm a child’s health either via cancer or non-cancer effects.
The product does not comply with the Toys (Safety) Regulations 2011 or the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008
Corrective action
The product has been recalled from end users.
The listing has been removed by the online marketplace (Wish)
Additional information
PSD case number: 2108-0232
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 17 September 2021. This page summarises an official notice. Details can change – always follow the official notice.