3.2M Telescopic Ladder (KIKO 5031-8)
- Affected
- A telescopic, 3.2m ladder.
- The problem
- The product presents a serious risk of injuries as the metal rungs bend and could collapse under repeated normal use.
- What to do
- The import has been rejected at the border.
Product information
| Type | Hand tools/accessories – Ladders (Non-Powered) |
|---|---|
| Model | KIKO 5031-8 |
| Country of Origin | China |
| Product Description | A telescopic, 3.2m ladder. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of injuries as the metal rungs bend and could collapse under repeated normal use. If the ladder were to collapse while in use, the user could fall and receive serious injuries.
As the ladder is over 3 metres it should be supplied with a stabilizer bar, which was missing. Additionally, when the locking mechanisms are released to collapse the ladder, the rungs fall with a force, posing a cutting hazard. The product requires improvements to marking and labelling.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2509-0280
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 October 2025. This page summarises an official notice. Details can change – always follow the official notice.