Safety warning Medium risk 10 July 2023

3 Triple Barrel Hair Salon Curler sold via eBay

Yes – there is an official safety warning for this
Photo of 3 Triple Barrel Hair Salon Curler sold via eBay
Photo: official notice
Affected
Heated pink three barrel hair styling device with black power supply cord supplied in white cardboard packaging with image of the product on the face.
The problem
The product presents a risk of electric shock due to insufficient insulation, which could allow the product to become live.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Hair Straightener/Curler
Model Number M-11
eBay Item Number 384883549158
Listing Name 3 Triple Barrel Hair Salon Ceramic Wave Waver Curling Iron Curler Wand Style UK
Country of Origin China
Product Description Heated pink three barrel hair styling device with black power supply cord supplied in white cardboard packaging with image of the product on the face.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a risk of electric shock as there is insufficient insulation to protect the user from electric shock, which can cause accessible parts to become live over time and under fault conditions. If a consumer were to touch a metal part, they could receive an electric shock. The product was also missing required marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

OPSS are requiring the withdrawal of the product from the market.

The listing has been removed by the online marketplace (eBay).

Additional information

PSD case number: 2303-0103

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 10 July 2023. This page summarises an official notice. Details can change – always follow the official notice.

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