Allergy alert 2 November 2022

3D Trading recalls Mrs Freshley’s Apple and Mrs Freshley’s Cherry Fruit Pies because of undeclared soya

Yes – this has been recalled
Affected
Mrs Freshley’s Apple Fruit Pie; Mrs Freshley’s Cherry Fruit Pie
The problem
Soya
Allergen
Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above products and have an allergy to soya, do not eat them. Instead return them to the store from where they were bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Mrs Freshley’s Apple Fruit Pie

  • Pack size: 4.5 ounces (128g)
  • Best before 28 October 2022, 31 October 2022, 4 November 2022, 7 November 2022

Mrs Freshley’s Cherry Fruit Pie

  • Pack size: 4.5 ounces (128g)
  • Best before 28 October 2022, 31 October 2022, 4 November 2022, 7 November 2022.

Risk

Soya
These products contain soya making them a possible health risk for anyone with an allergy to soya

Action taken by the company

3D Trading is recalling the above products from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.

What you should do

If you have bought the above products and have an allergy to soya, do not eat them. Instead return them to the store from where they were bought for a full refund.

More information

3D Trading is recalling Mrs Freshley’s Apple Fruit Pies and Mrs Freshley’s Cherry Fruit Pies because they contain soya which is not mentioned on the label. This means these products are a possible health risk for anyone with an allergy to soya.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 2 November 2022. This page summarises an official notice. Details can change – always follow the official notice.

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