3KW Jacuzzi Hot Tubs
- Affected
- 3KW freestanding and built-in hot tubs.
- The problem
- The product presents a high risk of fire as the VS2 main circuit board may overheat.
- What to do
- Owners of affected units must stop using the hot tub immediately and disconnect it from the power supply. The hot tub should be drained, and if located outside, properly winterised.
Product information
| Type | Electrical appliances and equipment – Hot Tub |
|---|---|
| Brand | Jacuzzi |
| Model | 3KW Versions of Lodge+M, Lodge +L, Virtus, Lodge+S, Lodge M, Lodge L, Lodge S, Sky-Lounge, City, Profile, Unique and Delfi |
| Country of Origin | Italy |
| Product Description | 3KW freestanding and built-in hot tubs. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of fire as the VS2 main circuit board on the 3KW products may overheat over time in the power section, which could cause the circuit board and surrounding enclosure to ignite.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Owners of affected units must stop using the hot tub immediately and disconnect it from the power supply. The hot tub should be drained, and if located outside, properly winterised.
Distributors and owners of affected units have been contacted by Jacuzzi with information on disconnecting, draining, and winterising the hot tub.
If you own a unit and require further information, contact Jacuzzi Spa & Bath Ltd to register for the corrective action:
- Tel: 0113 2727442
- Email: Customercare@jacuzzi.co.uk
Additional information
PSD case number: 2406-0034
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 June 2024. This page summarises an official notice. Details can change – always follow the official notice.