45W USB-C Type C Laptop Charger sold via Etsy
- Affected
- Black three-pin plug laptop charger supplied with a manual, packaged in brown cardboard packaging.
- The problem
- The product poses a serious risk of electric shock as during the drop test, the cases opened giving consumers access to live parts. The product also failed to meet the requirements of the minimum creepage and clearance distance, further presenting a risk of electric shock.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Laptop charger |
|---|---|
| Model | DL45200225 |
| Etsy item number | 1165045676 |
| Country of Origin | China |
| Product Description | Black three-pin plug laptop charger supplied with a manual, packaged in brown cardboard packaging. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product poses a serious risk of electric shock as during the drop test, the cases opened giving consumers access to live parts. The product also failed to meet the requirements of the minimum creepage and clearance distance, further presenting a risk of electric shock. The product is missing required safety information and suitable instructions of use.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The listing has been removed by the online marketplace (Etsy).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2208-0241
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 October 2023. This page summarises an official notice. Details can change – always follow the official notice.