5-in-1 Hot Air Styler sold via The Range
- Affected
- Black and pink electric hair dryer brush and styler set with black power supply cord and plug.
- The problem
- The product presents a risk of electric shock as the mains plug does not meet the dimensional requirements of the relevant standard.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – hair dryer / styler |
|---|---|
| Barcode | 6983450235878 |
| Product description | Black and pink electric hair dryer brush and styler set with black power supply cord and plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock as the mains plug does not comply with the dimensional requirements of BS1363. The live and neutral pins are too short and are too close to the edge of the plug. The item is also not labelled with manufacturer or importer details and lacks relevant markings.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users by The Range. The Range have also removed the listing from their platform.
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2208-0067
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 4 August 2022. This page summarises an official notice. Details can change – always follow the official notice.