5-in-1 Multi-Functional Hair Dryer sold via TikTok
- Affected
- A hairdryer with multiple attachments with different functions. The product also includes an attached wall plug.
- The problem
- The product presents a high risk of fire as it is inadequately earthed.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – Hair dryer |
|---|---|
| SKU | 67000037 |
| Product carton identifiers | Q7-5in1-Whitegold, 6700037 Q7-5in1-Rosered, 67000036 |
| Country of Origin | China |
| Product Description | A hairdryer with multiple attachments with different functions. The product also includes an attached wall plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire as the plug does not have the facility for a fuse, which means it has no protection under fault conditions. If the circuit was to overload or short, the plug could explode from the wall and catch fire. The earth pin has been fitted with a sleeve which could prevent the good earth contact, and testing found that the lengths of the live, neutral and earth pins were too short which could lead to arcing and presents a risk of fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (TikTok).
Additional information
PSD number: 2404-0186
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 May 2024. This page summarises an official notice. Details can change – always follow the official notice.