925 Sterling Silver Cross Chain Earrings
- Affected
- Silver cross chain earrings. Product supplied in a clear plastic bag, placed inside a bubble-wrap lined postage envelope.
- The problem
- The product presents a chemical hazard because it contains a lead concentration greater than that permitted.
- What to do
- Users are recommended to stop using the product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Jewellery – Earrings |
|---|---|
| eBay item number | 303743911464 |
| Country of Origin | Unknown |
| Product description | Silver cross chain earrings. Product supplied in a clear plastic bag, placed inside a bubble-wrap lined postage envelope. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product has been identified as containing 0.57% lead, which is 10 times greater than the permitted concentration. The user may touch the product and subsequently touch other parts of their body such as their mouth or eyes without washing their hands or place the clasp in their mouth as part of attaching the earring, which presents a serious chemical risk and potential irreversible damage to internal organs if use is repeated.
The product doesn’t meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) enforcement Regulations 2008.
Corrective action
The listing has been removed by the online marketplace (eBay).
Users are recommended to stop using the product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2103-0230
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 April 2021. This page summarises an official notice. Details can change – always follow the official notice.