931L Universal Travel Adaptor
- Affected
- Universal travel adaptor with retractable pins to fit overseas plug configurations. Product has red shutters and ‘Travel Universal Adaptor, Surge Protector’ labelling, and a CE mark.
- The problem
- The product presents a serious risk of electric shock as live parts of the travel adaptor are accessible.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical appliances and equipment – universal travel adaptor |
|---|---|
| Model Number | 931L |
| Country of Origin | China |
| Product Description | Universal travel adaptor with retractable pins to fit overseas plug configurations. Product has red shutters and ‘Travel Universal Adaptor, Surge Protector’ labelling, and a CE mark. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
Live parts of the travel adaptor are accessible when the product is plugged into a UK socket, which could cause the user to experience an electric shock when plugging in, or unplugging, the adaptor from the socket. The shutters also did not protect users from live parts, which can be accessed by the user. The dimensions of the plug did not meet the requirements of the relevant standard and the product did not contain a fuse.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been withdrawn from the market.
Additional information
PSD case number: 2212-0151
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 May 2023. This page summarises an official notice. Details can change – always follow the official notice.