AC Adapter for Xbox One

- Affected
- Battery charger sold for use with Xbox One games console.
- The problem
- The product presents a serious risk of fire as it is insufficiently earthed and does not include a fuse.
- What to do
- The import has been rejected at the border and destroyed.
Product: AC Adapter for Xbox One
Hazard: The product presents a serious risk of fire as it is insufficiently earthed and does not include a fuse.
Corrective action: The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Games Console Charger |
|---|---|
| Model | PE-2121-03M1 |
| Barcode | 6900214000121 |
| Product carton identifiers | M010000000004022850,, UKT001813, SS5000650000454330883. |
| Electrical ratings | Input: 100-240V 1.78A, 47-63Hz, Output: 12V 10.83A, 5Vsb 0A |
| Country of Origin | China |
| Product Description | Battery charger sold for use with Xbox One games console. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire as it is insufficiently earthed and poorly constructed, and does not include a fuse. Under fault conditions, this could cause the charger to overheat and ignite.
The product was also supplied with a ‘clover-leaf’ style plug which does not meet the dimensional requirements of the relevant standard. The user can access live pins when plugging in, or unplugging, the plug from the socket and receive an electric shock.
The product also requires improvements to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2401-0067
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 February 2024. This page summarises an official notice. Details can change – always follow the official notice.