AC/DC Adapter XHY-168 for Wi-Fi CCTV Camera
- Affected
- The product is a ‘The Smart Home’ Wi-Fi Smart Camera model JXJ-Q1A-Y2 with adaptor model XHY-168. It is the adaptor which is subject to safety defects, and it may be supplied with other products.
- The problem
- This product presents a serious risk of electric shock due pins being too close to face of the plug, not sufficient output wiring, creepage and clearance distances.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – AC/DC Adapter |
|---|---|
| eBay ID | 294326263013 |
| Country of Origin | China |
| Product description | The product is a ‘The Smart Home’ Wi-Fi Smart Camera model JXJ-Q1A-Y2 with adaptor model XHY-168. It is the adaptor which is subject to safety defects, and it may be supplied with other products. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product has been identified as presenting a serious risk of electric shock. There are multiple technical defects associated with the product, including the face of the adaptor not meeting the requirements of the standard BS1363 as the pins are too close to the face of the plug. The pins also do not meet the requirements of the torque test and there is insufficient output wiring and insufficient creepage and clearance distances.
The product does not meet the requirements of the Radio Equipment Regulations 2017 or the Plugs and Sockets (Safety) Regulations 1994.
Corrective action
The product has been withdrawn from the market and recalled from end users.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2112-0033
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 January 2022. This page summarises an official notice. Details can change – always follow the official notice.