Air Heater, XH-1212 sold via Amazon

- Affected
- A white air heater with rose gold trim and power supply cord, packaged in white cardboard packaging.
- The problem
- This product presents a serious risk of fire because the cable can overheat. The mains supply cord had excessive resistance and can become hot during use, leading to it igniting and causing a fire.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Air heater |
|---|---|
| Model number | XH-1212 / XH-1201 (The XH-1201 model was shown on the instructions, and the XH-1212 model was shown on the packaging) |
| Amazon product identifiers | X0023LF1W, FBA15JD44WTXU000001 |
| Country of Origin | China |
| Product Description | A white air heater with rose gold trim and power supply cord, packaged in white cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product presents a serious risk of fire because the cable can overheat. The mains supply cord had excessive resistance and can become hot during use, leading to it igniting and causing a fire. Improvements are required to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification: 2411-0109
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 November 2024. This page summarises an official notice. Details can change – always follow the official notice.