Safety warning Serious risk 26 November 2024

Air Heater, XH-1212 sold via Amazon

Yes – there is an official safety warning for this
Photo of Air Heater, XH-1212 sold via Amazon
Photo: official notice
Affected
A white air heater with rose gold trim and power supply cord, packaged in white cardboard packaging.
The problem
This product presents a serious risk of fire because the cable can overheat. The mains supply cord had excessive resistance and can become hot during use, leading to it igniting and causing a fire.
What to do
The import has been rejected at the border and destroyed.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Air heater
Model number XH-1212 / XH-1201 (The XH-1201 model was shown on the instructions, and the XH-1212 model was shown on the packaging)
Amazon product identifiers X0023LF1W, FBA15JD44WTXU000001
Country of Origin China
Product Description A white air heater with rose gold trim and power supply cord, packaged in white cardboard packaging.
Product Report and Image Link to Product Image and PDF

Hazard

This product presents a serious risk of fire because the cable can overheat. The mains supply cord had excessive resistance and can become hot during use, leading to it igniting and causing a fire. Improvements are required to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The import has been rejected at the border and destroyed.

Additional information

PSD notification: 2411-0109

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 26 November 2024. This page summarises an official notice. Details can change – always follow the official notice.

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