Air Heater
- Affected
- White air heater with wall plug.
- The problem
- The product presents a high risk of fire because it has poor quality internal soldering and may not operate safely under fault conditions.
- What to do
- The product has been destroyed
Product information
| Type | Electrical appliances and equipment – Air Heaters – Portable |
|---|---|
| Brand | PTC Heating (packaging only) |
| Model | BG-EH12 |
| Barcode | X002DBFAHZ |
| Country of Origin | China |
| Product Description | White air heater with wall plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire because it has poor quality internal soldering and may not operate safely under fault conditions. The plug is also considered counterfeit and has a fuse without any ballast. The ballast is required to ensure the safe operation of the fuse under fault conditions, and its absence could lead to the plug overheating and/or exploding.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been destroyed
Additional information
PSD notification number: 2601-0300
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 May 2026. This page summarises an official notice. Details can change – always follow the official notice.