Alpha Plug-In Fan Heater
- Affected
- Unbranded black and white fan heater designed to plug directly into wall socket.
- The problem
- The product presents a high risk of electric shock as the distance between the live pin and the edge of the plug face is too short.
- What to do
- Owners are recommended to stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – fan heater |
|---|---|
| Model | 500W |
| Country of Origin | China |
| Product description | Unbranded black and white fan heater designed to plug directly into wall socket. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock because the plug face does not meet the dimensional requirements of the relevant standard, BS 1363. The distance between the live pin and the edge of the plug face was too short, meaning users could touch live pins while plugging in, or unplugging, the plug from the socket.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
Owners are recommended to stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2403-0079
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 August 2024. This page summarises an official notice. Details can change – always follow the official notice.