Safety warning Serious risk 3 January 2023

Amazing Tour Wax Warmer Pro Wax 100

Yes – there is an official safety warning for this
Photo of Amazing Tour Wax Warmer Pro Wax 100
Photo: official notice
Affected
White plastic bodied wax warmer, with brand name depicted on the front, purple plastic lid and round metal inlet tray. Supplied in blue/purple cardboard box with picture of the product depicted on the front.
The problem
The product presents a serious risk of electric shock due to inadequate insulation and a noncompliant plug and fuse.
What to do
The product has been destroyed at the border.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – wax warmer
Model JG-117
Electrical ratings 120-240V, 50-60Hz, 100W
Country of Origin China
Product Description White plastic bodied wax warmer, with brand name depicted on the front, purple plastic lid and round metal inlet tray. Supplied in blue/purple cardboard box with picture of the product depicted on the front.
Product Report and Image Link to Product Image and PDF

Hazard

The product has been identified as presenting a serious risk of electric shock as it has basic insulation in contact with accessible live parts, which could lead to the product being made live under fault conditions. The plug also did not meet the requirements of the relevant standard BS 1363, including the lack of compliant live and neutral screws. The plug’s fuse was also noncompliant with the relevant standard BS 1362. The product also required improvements to labelling, markings and instructions.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been destroyed at the border.

Additional information

PSD case number: 2205-0149

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 3 January 2023. This page summarises an official notice. Details can change – always follow the official notice.

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