Ancheer Electric Bike Battery
- Affected
- E-bike equipped with 250W brushless motor and the removable 36V 8Ah lithium battery. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. “Ancheer” is printed on the downtube.
- The problem
- The product presents a risk of fire as the lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
- What to do
- Should you have any queries, please contact the Ancheer team via email on support@iancheer.com
Product information
| Type | Electrical appliances and equipment – Lithium-Ion Battery for e-bike |
|---|---|
| Brand | Ancheer |
| Model/type | The model numbers of the concerned batteries are XNDL-GDSH, XNDL-LH-BW, and XNDL-LH-BW-02. These batteries are used on e-bike model no. AM001907 |
| Country of Origin | China |
| Product Description | E-bike equipped with 250W brushless motor and the removable 36V 8Ah lithium battery. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. “Ancheer” is printed on the downtube. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product has been recalled as the lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers. Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Corrective action
The product has been recalled from end users. Removal of the listing by the online marketplace.
Should you have any queries, please contact the Ancheer team via email on support@iancheer.com
Additional information
PSD case number: 2301-0205
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.