Aquacare Swimbladder Treatment Product defect recall alert
- The problem
- Product defect recall alert for Aquacare Swimbladder Treatment by N.T. Laboratories Ltd.
- What to do
- Check the batch number on the pack. Stop using affected batches and return them to where you bought them, or ask your vet or pharmacist for advice.
We wish to make wholesalers, retailers and end users aware that NT Laboratories Ltd has initiated a Class II recall for AquaCare Swimbladder Treatment:
- Batches 24103 & 25024
The label artwork is referencing the wrong data source, causing incorrect optional redosing instructions to be displayed leading to overdose.
NT Laboratories Ltd is contacting retailers and wholesale dealers to examine inventory immediately and quarantine products subject to this recall.
End users should return the product to the shop at which it was purchased.
For further information regarding the recall, please contact Theo Thunder at info@ntlabs.co.uk.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 29 July 2024. This page summarises an official notice. Details can change – always follow the official notice.