Safety warning High risk 23 November 2022

Arkmiido Tree Swing

Yes – there is an official safety warning for this
Photo of Arkmiido Tree Swing
Photo: official notice
Affected
Square tree swing to be suspended from a tree with ropes on either side of the product
The problem
The product presents a high risk of injuries as the instructions for assembly are inadequate.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Toys – Tree swing
Batch No 01152021
Country of Origin China
Product Description Square tree swing to be suspended from a tree with ropes on either side of the product
Product Report and Image Link to product image and PDF

Hazard

The product presents a high risk of injuries as the instructions for assembly are inadequate. The minimum clearance between the swing and the ground could be adjusted such that the swing was less than 350mm from the ground and the instructions for use did not mention the minimum required clearance. The inadequate instructions therefore present a risk of injuries to users.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Corrective action

The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2210-0092

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 23 November 2022. This page summarises an official notice. Details can change – always follow the official notice.

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