Aroma Diffuser with Charger
- Affected
- White plastic circular aroma diffuser supplied with remote control and black charger, packaged in white cardboard box.
- The problem
- Product presents a risk of fire due to inadequate insulation of the transformer and power supply.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – aroma diffuser |
|---|---|
| Charger model number | PINVO-24065 |
| Electrical ratings | Input: 100-240VAC 50/60Hz. Output: 24VDS 650mA |
| Country of Origin | China |
| Product description | White plastic circular aroma diffuser supplied with remote control and black charger, packaged in white cardboard box. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The insulation of the transformer and power supply is insufficient and degrades over time. Creepage currents may. lead to a flashover emitting sparks and a subsequent fire.
The charger supplied with the product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from the end users.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2012-0173
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 January 2021. This page summarises an official notice. Details can change – always follow the official notice.