Aroma Diffuser
- Affected
- 550ml wooden aroma air diffuser with 7 LED colour options supplied with remote control and white transformer, packaged in light blue and white cardboard packaging.
- The problem
- Product presents a risk of fire due to inadequate insulation of the transformer and power supply.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – aroma diffuser |
|---|---|
| EAN | ARZL0074-25-6744 |
| Adaptor model | RSF-dy056-2400650 |
| Electrical ratings | 100-240V 50/60Hz DC 24V 0.65A |
| Country of Origin | China |
| Product description | 550ml wooden aroma air diffuser with 7 LED colour options supplied with remote control and white transformer, packaged in light blue and white cardboard packaging. |
| Product Report and Image | Link to Product Image and Recall |
Hazard
The insulation on the transformer is insufficient and may degrade over time. Creepage currents may lead to a flashover emitting sparks and a subsequent fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The product has been recalled from the end users.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2012-0169
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 January 2021. This page summarises an official notice. Details can change – always follow the official notice.