Allergy alert 20 February 2020

Arthouse Unlimited recalls Turtles Dark Chocolate with Sea Salt & Caramel because of undeclared nuts

Yes – this has been recalled

Affected: Name: Turtles Dark Chocolate with Sea Salt & Caramel
The problem: Nuts (Hazelnuts)
Allergen: Hazelnut, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do: If you have bought the above product and have allergy to nuts (hazelnuts), do not eat it. Instead return it to the store from where it was bought for a full refund.

Source: Food Standards Agency Official notice ↗

Products affected

Name: Turtles Dark Chocolate with Sea Salt & Caramel

Pack size: 100g
Expiry date: 30 December 2020

Risk

Nuts (Hazelnuts)
This product contains hazelnuts making it a possible health risk for anyone with allergy to nuts.

Action taken by the company

Arthouse Unlimited is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have allergy to nuts (hazelnuts), do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

Arthouse Unlimited is recalling a batch of its Turtles Dark Chocolate with Sea Salt & Caramel because of undeclared nuts. The product might contain hazelnuts which is not mentioned on the label. This means the product is a possible health risk for anyone with allergy to nuts (hazelnuts).

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 20 February 2020. This page summarises an official notice. Details can change – always follow the official notice.