Allergy alert 30 December 2020

ASK Italian recalls Christmas Crackers because of undeclared allergens

Yes – this has been recalled

Affected: ASK Italian Christmas Crackers
The problem: Allergens: Peanuts, soya, barley (gluten), eggs, wheat (gluten), almonds (nuts) and oats (gluten).
Allergen: Almond, Barley, Egg, Gluten, Nuts, Oats, Peanuts, Soya, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do: If you have bought the above product and have an allergy or intolerance to any of the allergens listed above, do not eat the chocolate inside the cracker. Instead return it to the restaurant from where it was bought for a full refund.

Source: Food Standards Agency Official notice ↗

Products affected

ASK Italian Christmas Crackers

Best before end: September 2021

Risk

Allergens: Peanuts, soya, barley (gluten), eggs, wheat (gluten), almonds (nuts) and oats (gluten).
This product contains peanuts, soya, barley (gluten), eggs, wheat (gluten) and may contain almonds (nuts) and oats (gluten). This means the product is a possible health risk for anyone with an allergy to almonds (nuts), peanuts and/or soya, and/or an allergy or intolerance to barley (gluten), eggs, oats (gluten) and/or wheat (gluten).

Action taken by the company

ASK Italian is recalling this product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products.

What you should do

If you have bought the above product and have an allergy or intolerance to any of the allergens listed above, do not eat the chocolate inside the cracker. Instead return it to the restaurant from where it was bought for a full refund.

More information

ASK Italian is recalling Ask Italian Christmas Crackers because the chocolates in the cracker contains peanuts, soya, barley (gluten), eggs, wheat (gluten) and may contain almonds (nuts) and oats (gluten) not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to almonds (nuts), peanuts and/or soya, and/or an allergy or intolerance to barley (gluten), eggs, oats (gluten) and wheat (gluten).
The product was mis-packed with the incorrect chocolates.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 30 December 2020. This page summarises an official notice. Details can change – always follow the official notice.