Audi Q5 and A6 recall: Servicing high-voltage battery
- What's wrong
- On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as…
- What to do
- Contact a Audi dealer to book the free repair. Replace the defective modules. Further software fix being developed to improve monitoring.
What’s wrong
On affected vehicles battery modules may become defective over the course of the vehicle’s service life. This may result in a fire hazard when charging the high-voltage battery with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle as well as significant material damage. To minimise this risk do not charge the high-voltage battery using an external charging source. In addition do not use the e-tron modes “Battery charge” and “Battery hold” (refer to Owner’s Manual) until further notice.
The fix
Replace the defective modules. Further software fix being developed to improve monitoring.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Q5 | 22 Mar 2021 | 3 Dec 2022 | 1,585 |
| A6 | 19 Mar 2021 | 17 Oct 2022 | 596 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 9 December 2024. This page summarises an official notice. Details can change – always follow the official notice.