Audio-Technica Charging Case for Wireless Headphones
- Affected
- Black charging case for wireless headphones. The lot number is printed on a sticker on the inside of the lid of the charging case. If the number on this sticker ends in ‘B’, the charging case is not in scope of the recall.
- The problem
- Product presents a risk of fire and burns as the charging case can heat to the point of melting, causing smoke to be produced.
- What to do
- The product has been recalled from end users.
Product information
| Type | Electrical Appliances and Equipment – Charging Case for Wireless Headphones |
|---|---|
| Product description | Black charging case for wireless headphones. The lot number is printed on a sticker on the inside of the lid of the charging case. If the number on this sticker ends in ‘B’, the charging case is not in scope of the recall. |
| Product Report and Image | Link to Product Image and PDF |
| Affected models | Barcodes |
|---|---|
| ATH-CK3TW BK | 4961310152277 |
| ATH-CK3TW BL | 4961310152284 |
| ATH-CK3TW RD | 4961310152291 |
| ATH-CK3TW WH | 4961310152307 |
Hazard
The fault identified relates to a runaway issue. It has been reported that the charging case can heat to the point of melting, causing smoke to be produced and the case could then be at a risk of igniting.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. Recall site: https://www.audio-technica.com/en-gb/recall
Additional information
PSD case number: 2102-0210
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 February 2021. This page summarises an official notice. Details can change – always follow the official notice.