Auto-Trail recall: EM40 & EM55 Control panel connector failing
- What's wrong
- On affected vehicles the EM40 and EM55 vehicle battery ‘in’ (VB IN) connector can overheat and in certain circumstances fail losing all power to the unit with the possible loss of all rear road lights.
- What to do
- Contact a Auto-Trail dealer to book the free repair. Keepers of affected vehicles should contact their supplying dealer or any NCC approved workshop for the replacement of the affected unit. Until rectification has been completed the manufacturer advise the…
What’s wrong
On affected vehicles the EM40 and EM55 vehicle battery ‘in’ (VB IN) connector can overheat and in certain circumstances fail losing all power to the unit with the possible loss of all rear road lights.
The fix
Keepers of affected vehicles should contact their supplying dealer or any NCC approved workshop for the replacement of the affected unit. Until rectification has been completed the manufacturer advise the refrigerator is turned ‘off’ whilst driving.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| F Line | 1 Sep 2020 | 31 Aug 2022 | 829 |
| Frontier | 1 Sep 2018 | 31 Aug 2022 | 308 |
| Frontier | 1 Sep 2018 | 31 Aug 2022 | 94 |
| Tracker | 1 Aug 2017 | 31 Aug 2022 | 706 |
| Grand Frontier GF70 | 1 Apr 2021 | 31 Jul 2022 | 7 |
| Grand Frontier GF80 | 1 Sep 2021 | 31 Aug 2022 | 13 |
| Grand Frontier GF88 | 1 Sep 2021 | 31 Aug 2022 | 10 |
| Apache | 1 Aug 2017 | 31 Aug 2020 | 619 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 6 August 2024. This page summarises an official notice. Details can change – always follow the official notice.