Avionaut Dock 2 Isofix Children’s Car Seat Base
- Affected
- A black and silver children’s car seat ISOFIX base.
- The problem
- The product presents a risk of injuries as seats within the affected batches could detach from the base unexpectedly.
- What to do
- Consumers are advised to check their Dock 2 model and batch number and contact Avionaut for service action should their base be included. Avionaut can be contacted via email on service@avionaut.com, or consumers can complete online service form at the following link: https://avionaut.com/contact/
Product information
| Type | Childcare articles and children’s equipment – Children’s Car Seat Base |
|---|---|
| Brand | Avionaut |
| Affected Model/Product Code | 04527 AV-169 |
| Barcode (EAN) | 5907603464107 |
| Affected Batches | 1929/24, 5711/24, 6745/24, 8234/24 – The batch number can be found at the bottom of the base or on transport packaging. |
| Sales Period | 24th April 2024 to 26th June 2024. The safety risk only applies to products purchased within this sales period. |
| Country of Origin | Poland |
| Product Description | A black and silver children’s car seat ISOFIX base. |
| Product Report and Image | Link to product image and PDF |
Hazard
The affected products present a risk of injuries due to an installation error that could potentially result in the seat dislodging from the base. Should the seat detach from the base whilst in use or during a car accident, there is an increased risk that the user could sustain injuries.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The affected products have been recalled from end users.
The affected seats will be collected, analysed and returned to the owner by Avionaut.
Consumers are advised to check their Dock 2 model and batch number and contact Avionaut for service action should their base be included. Avionaut can be contacted via email on service@avionaut.com, or consumers can complete online service form at the following link: https://avionaut.com/contact/
For further information, please access the Avionaut webpage at the following link: https://avionaut.com/voluntary-service-action-for-avionaut-dock-2-base/
Additional information
PSD notification number: 2409-0153
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 October 2024. This page summarises an official notice. Details can change – always follow the official notice.