Recall Serious risk 23 November 2022

AXIULOO 20W USB C Fast Charger Plug for various iPhone and Android models sold via Amazon

Yes – this has been recalled
Photo of AXIULOO 20W USB C Fast Charger Plug for various iPhone and Android models sold via Amazon
Photo: official notice
Affected
White 3 pin plug iPhone/Android charger.
The problem
The product presents a serious risk of electric shock and fire due to access to live parts and noncompliant plug construction.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Phone Charger
Brand AXIULOO
ASIN B08NTJ7XHP and B08HQBL2KK
Country of Origin China
Product Description White 3 pin plug iPhone/Android charger.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as the mains plug does not meet the dimensional requirements of BS 1363. The width of the live and neutral pins were found to be out with the required limits of 6.22mm-6.48mm. There has also been a known fire caused by the product due to the non-compliant plug.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The local authority are requiring the recall of the product from end users. The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2208-0137

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 23 November 2022. This page summarises an official notice. Details can change – always follow the official notice.

Website built by: www.NocturnalMedia.co.uk