B.B.Clear AHA Lightening Eclaircissant Skin Lightening Cream sold via eBay
- Affected
- Product is within a card box containing a plastic bottle of white cream. The box was marked, B.B.Clear, Lightening, AHA, Skin Respectful Lotion, Lightening care, 200 ml 6.7 fl.oz. A list of “Key ingredients” was also present. The bottle was marked, B.B.Clear, Lightening, AHA, Skin Respectful Lotion, 200 ml 6.7…
- The problem
- The product presents a serious chemical risk as following analysis, the cream was found to contain 4.6% w/w hydroquinone which is prohibited in cosmetic products.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Cosmetics – Skin Lightening Cream |
|---|---|
| Brand | B.B.Clear |
| Barcode | 6028050091315 |
| Country of Origin | Togo |
| Product Description | Product is within a card box containing a plastic bottle of white cream. The box was marked, B.B.Clear, Lightening, AHA, Skin Respectful Lotion, Lightening care, 200 ml 6.7 fl.oz. A list of “Key ingredients” was also present. The bottle was marked, B.B.Clear, Lightening, AHA, Skin Respectful Lotion, 200 ml 6.7 fl.oz, Fab: 10/06/22, Exp: 06/2027. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk as following analysis, the cream was found to contain 4.6% w/w hydroquinone which is prohibited in cosmetic products. Hydroquinone is a skin sensitiser and may cause allergic contact dermatitis.
The product also required improvements to labelling and markings.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
Removal of the listing by the online marketplace (eBay).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2306-0082
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 July 2023. This page summarises an official notice. Details can change – always follow the official notice.