Allergy alert 24 May 2020

Bahlsen recalls Bahlsen Ohne Gleichen Vollmilch due to undeclared allergens

Yes – this has been recalled
Affected
Bahlsen Ohne Gleichen Vollmilch
The problem
This product contains egg, hazelnuts, milk, soya, wheat (gluten) and whey (a product derived milk) making it a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and or an allergy or…
Allergen
Egg, Gluten, Hazelnut, Milk, Nuts, Soya, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and/or an allergy or intolerance to milk or milk constituents, do not it eat. If you are making an essential journey to the store where…
Source: Food Standards Agency Official notice ↗

Products affected

Bahlsen Ohne Gleichen Vollmilch

  • Pack size: 125g
  • Batch code 0165 · Best before 01 February 2021

Risk

This product contains egg, hazelnuts, milk, soya, wheat (gluten) and whey (a product derived milk) making it a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and or an allergy or intolerance to milk or milk constituents.

Action taken by the company

Bahlsen is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and/or an allergy or intolerance to milk or milk constituents, do not it eat. If you are making an essential journey to the store where you bought it, please return it for a full refund. Alternatively, contact Bahlsen at www.bahlsen.co.uk or on their phone number 01923728500.

More information

Bahlsen is recalling Bahlsen Ohne Gleichen Vollmilch because it contains egg, hazelnuts, milk, soya, wheat (gluten) and whey (a product derived from milk) which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten), an allergy to nuts (hazelnut) and/or soya and/or an allergy or intolerance to milk or milk constituents.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 24 May 2020. This page summarises an official notice. Details can change – always follow the official notice.

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