Recall 21 February 2025

Balmonds Gentle Face Wash

Yes – this has been recalled
Photo of Balmonds Gentle Face Wash
Photo: official notice
Affected
Silver bottle with white pump cap and purple labelling with white writing, 125ml.
The problem
It has been identified that incorrect product has been filled into batch #003 of the Balmonds Gentle Face Wash, and therefore the contents do not match that listed on the product, or on the ingredients list.
What to do
The product has been recalled from end users by Balmond.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Cosmetics – Face Wash
Barcode 5060129421464
Batch #003
Country of Origin United Kingdom
Product Description Silver bottle with white pump cap and purple labelling with white writing, 125ml.
Product Report and Image Link to product image and PDF

Hazard

It has been identified that incorrect product has been filled into batch #003 of the Balmonds Gentle Face Wash, and therefore the contents do not match that listed on the product, or on the ingredients list. This may cause consumers with sensitivities or allergies to be exposed to ingredients in the dispensed product.

The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.

Corrective action

The product has been recalled from end users by Balmond.

Additional information

PSD case number: 2502-0081

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 21 February 2025. This page summarises an official notice. Details can change – always follow the official notice.

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