Bauer Electric Hot Water Bottle
- Affected
- Pink rechargeable electric hot water bottle supplied in white cardboard packaging with an image of the product on the face.
- The problem
- The products presents a serious risk of fire as the plug is fitted with an inappropriately rated fuse.
- What to do
- The manufacturer is warning consumers of the risk. They have issued a warning notice with instructions for the fuse to be replaced or the option to return the item to the retailer for a refund.
Product information
| Type | Electrical appliances and equipment – Electric Hot Water Bottle |
|---|---|
| Brand | Bauer |
| Model | CHB-006 |
| Item Number | 38930 |
| Country of Origin | China |
| Product Description | Pink rechargeable electric hot water bottle supplied in white cardboard packaging with an image of the product on the face. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire as the plug is fitted with a 13-amp fuse, instead of the 3-amp fuse required for this type of product. A 13-amp fuse could allow too much current to flow, potentially leading to overheating and fire if the product draws more power than intended.
The product does not meet the requirements of the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
The manufacturer is warning consumers of the risk. They have issued a warning notice with instructions for the fuse to be replaced or the option to return the item to the retailer for a refund.
For further information, users should contact the distributor via email at afterservice@benross.com or telephone on +44 (0) 1518 327 600.
Additional information
PSD case number: 2412-0084
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 March 2025. This page summarises an official notice. Details can change – always follow the official notice.