Recall High risk 7 February 2023

Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter sold via Amazon

Yes – this has been recalled
Photo of Beikell USB Plug Charger, 4-Port USB Wall Charger Power Adapter sold via Amazon
Photo: official notice
Affected
A white charger plug with 4 USB ports and ‘Beikell’ on the side in grey writing
The problem
The product poses a high risk of electric shock as the creepage and clearance distances couldn’t be measured due to triple insulated windings that are terminated on the printed circuit board away from the transformer.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Charger
Brand Beikell
Model number UPS-220
ASIN B07Y3DBNRW
Product Description A white charger plug with 4 USB ports and ‘Beikell’ on the side in grey writing
Product Report and Image Link to Product Image and PDF

Hazard

The product poses a high risk of electric shock as the creepage and clearance distances couldn’t be measured due to triple insulated windings that are terminated on the printed circuit board away from the transformer. The product also failed the drop test, where it was dropped onto a solid wood surface from 1000mm 3 times. On the third drop, the insulated shutter opening device fractured, giving consumers access to live parts which could give them an electric shock.

The product does not comply with the Electrical Equipment (Safety) Regulations 2016.

Corrective action

OPSS is requiring the recall of the product from end users.

The listing has been removed from the online marketplace (Amazon).

Additional information

PSD case number: 2208-0040

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 7 February 2023. This page summarises an official notice. Details can change – always follow the official notice.

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