Birds Eye recalls Aunt Bessie’s Crispy Whole Onion Rings because of undeclared egg and milk
- Affected
- Aunt Bessie’s Crispy Whole Onion Rings
- The problem
- Egg and Milk
- Allergen
- Egg, Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to egg and/or milk or milk constituents do not eat it. Instead, cut the packaging which shows the batch code and post this and your contact details to the address as shown on the attached notice for…
Products affected
Aunt Bessie’s Crispy Whole Onion Rings
- Pack size: 375g
- Batch code L3037 · Best before August 2024
Risk
Egg and Milk
This product may contain egg and milk making it a possible health risk for anyone with an allergy or intolerance to egg and/or milk or milk constituents.
Action taken by the company
Birds Eye is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to egg and/or milk or milk constituents do not eat it. Instead, cut the packaging which shows the batch code and post this and your contact details to the address as shown on the attached notice for a full refund. The address is Birds Eye Limited Freepost, ADM3939, London, SW1A 1 YS. For any further questions, contact Birds Eye UK Freephone hotline on 0800 088 5573 or via www.birdseye.co.uk/contact-us
More information
Birds Eye is recalling Aunt Bessie’s Crispy Whole Onion Rings as some packs may contain an incorrect product which contains both egg and milk due to a manufacturing error. This means the product is a possible health risk for anyone with an allergy or intolerance to egg and/ or milk or milk constituents.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 April 2023. This page summarises an official notice. Details can change – always follow the official notice.