Biscottilicious recalls Salted Caramel Crunch Biscotti and Mixed Box because of undeclared hazelnuts and egg
- Affected
- Biscottilicious Salted Caramel Crunch Biscotti; Biscottilicious Mixed Box (Salted Caramel Crunch Biscotti only affected)
- The problem
- Egg and nuts (hazelnuts)
- Allergen
- Egg, Hazelnut, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above products and have an allergy or intolerance to egg or an allergy to nuts (hazelnuts) or do not eat them. Instead return to the store from where it was bought for a full refund.
Products affected
Biscottilicious Salted Caramel Crunch Biscotti
- Pack size: 150g
- Best before All best before dates to end of May 2020
Biscottilicious Mixed Box (Salted Caramel Crunch Biscotti only affected)
- Pack size: 400g
- Best before All best before dates to end of May 2020
Risk
Egg and nuts (hazelnuts)
These products contain egg and nuts (hazelnuts) making them a possible health risk for anyone with an allergy or intolerance to egg or an allergy to nuts (hazelnuts).
Action taken by the company
Biscottilicious Ltd is recalling the above products from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.
What you should do
If you have bought the above products and have an allergy or intolerance to egg or an allergy to nuts (hazelnuts) or do not eat them. Instead return to the store from where it was bought for a full refund.
More information
Biscottilicious Ltd is recalling Salted Caramel Crunch Biscotti and Biscottilicious Mixed Box (containing Salted Caramel Crunch Biscotti) because they contain egg and hazelnuts which are not mentioned on the label. This means the products are a possible health risk for anyone with an allergy or intolerance to egg or an allergy to nuts (hazelnuts).
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 February 2020. This page summarises an official notice. Details can change – always follow the official notice.