Black and white portable heater sold via Amazon (B0BRW4YQ7S)
- Affected
- Small electric, black and white fan heater that plugs into a wall. Includes a remote to control the product
- The problem
- The product presents a serious risk of fire as the internal and external build quality is poor and the plug did not meet the dimensional requirements of BS 1363.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Portable heater |
|---|---|
| Country of Origin | China |
| ASIN | B0BRW4YQ7S |
| Barcode number | 9559976086668 |
| Product Description | Small electric, black and white fan heater that plugs into a wall. Includes a remote to control the product |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of fire as the internal and external build quality is poor. Externally, it was found that the grill cover over the heater matrix could be removed by hand and the buttons could be pushed into the product. The buttons on the front panel were recessed and were often lower than the surrounding case. The internal build quality was also found to have issues, with one connector not being used and wires being soldered directly to the PCB, with no secondary form of fixing. The plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together. The edge of the live and neutral pins were less than the required 9.5mm to the edge of the plug face. This means that the plug may not make proper contact with the socket, which could result in the socket overheating and potentially catching fire. Also, the earth pin was sleeved, which is not permitted. The product was also missing some of the required documentation and markings.
The product does not comply with The Electrical Equipment (Safety) Regulations 2016.
Corrective action
Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace (Amazon).
Additional information
PSD case number: 2301-0086
Notified by: Local Authority Trading Standards.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 24 February 2023. This page summarises an official notice. Details can change – always follow the official notice.