Black Diamond Equipment Neve Strap Crampons (Green 2024 Version)
- Affected
- Green aluminium crampons for snow travelling.
- The problem
- The product presents a high risk of injuries as the screws which connect the plastic heel cup to the aluminium heel unit of the Neve Strap Crampon can loosen.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Personal protective equipment (PPE) – Aluminium crampons |
|---|---|
| Brand | Black Diamond Equipment |
| Style | #400073 |
| Affected date codes | 01-2021, 05-2022, 07-2023, 01-2024, and SS1271 |
| SKU | BD4000733011ALL1 |
| Sales period of affected products | January 2024 to May 2024 |
| Country of Origin | Unknown |
| Product Description | Green aluminium crampons for snow travelling. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of injuries as the screws which connect the plastic heel cup to the aluminium heel unit of the Neve Strap Crampon can loosen. This could result in the heel cup detaching from the crampon, posing a fall or injuries hazard.
The product does not meet the requirements of the Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.
Corrective action
The product has been recalled from end users.
For further information, please access the Black Diamond Equipment recall page at the following link: https://www.blackdiamondequipment.com/en_EU/content/neve-strap-recall/
Additional information
PSD number: 2405-0119
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 13 June 2024. This page summarises an official notice. Details can change – always follow the official notice.