Black Replacement AC Adapter 45W supplied with KTS Red N Red Light Therapy Knee Therapy Appliance sold via Amazon
- Affected
- Replacement AC adapter power supply with wall plug, supplied with knee therapy machine
- The problem
- The product presents a high risk of electric shock due to insufficient internal constructions and wire fixings, which could allow the wires to touch or arc over time.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – AC Adapter |
|---|---|
| Barcode | 235862489 |
| Additional identifiers | FBA15G7PYBQRU000005, X001LLEMH7. APP Ref: 420842 |
| Country of Origin | China |
| Product Description | Replacement AC adapter power supply with wall plug, supplied with knee therapy machine |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock due to poor quality construction, with insufficient fixings holding conductors into place on their terminals. This could allow the connections to weaken over time and wires to become loose, or wires to touch due to insufficient creepage and clearance distances.
The product also requires improvements to markings, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2301-0079
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.