B&M Cream and Green Mug
- Affected
- Cream mug with green fir tree print. Affected products were placed on sale in B&M stores from 23rd August 2025 – 14th November 2025.
- The problem
- The product presents a risk of burns as the base may crack and break when filled with hot liquid.
- What to do
- The product has been recalled from end users. Owners are advised to stop using the product immediately. Owners should return the product to a B&M store to receive a full refund.
Product information
| Type | Kitchen/cooking accessories – Mugs/Cups (Non Disposable) |
|---|---|
| Brand | B&M |
| Model | Cream and Green |
| Product Code | 424919 |
| Country of Origin | Unknown |
| Product Description | Cream mug with green fir tree print. Affected products were placed on sale in B&M stores from 23rd August 2025 – 14th November 2025. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of burns as the base may crack and break when filled with hot liquid.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users. Owners are advised to stop using the product immediately. Owners should return the product to a B&M store to receive a full refund.
For further information, access the B&M website at the following link: https://www.bmstores.co.uk/product-recalls
Additional information
PSD notification number: 2512-0106
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 December 2025. This page summarises an official notice. Details can change – always follow the official notice.