Brena 2 Way Audio Wireless System with 12.5″ Monitor
- Affected
- Set of four wireless surveillance cameras with a monitor screen for watching captured footage. Includes a wall plug charger.
- The problem
- The product presents a high risk of electric shock as overuse of the product can cause the live internal wire to detach as it is not mechanically secured. If the live wire contacts the low voltage circuitry and DC Jack, it will present a risk of electric shock to the consumer if they were to touch it.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Wireless CCTV Camera |
|---|---|
| Other product identifiers | IPG5323-W |
| Country of origin | China |
| Product description | Set of four wireless surveillance cameras with a monitor screen for watching captured footage. Includes a wall plug charger. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as overuse of the product can cause the live internal wire to detach as it is not mechanically secured. If the live wire contacts the low voltage circuitry and DC Jack, it will present a risk of electric shock to the consumer if they were to touch it.
The sample had not been accompanied by adequate instructions and safety information in a language easily understood by consumers and other end-users.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
The listing has been removed by the online marketplace (Alibaba).
Additional information
PSD case number: 2210-0014
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 10 October 2022. This page summarises an official notice. Details can change – always follow the official notice.