Recall Medium risk 20 August 2024

ByKallevig EOCH Office Chair in Black and Brown (2311-0025 / 2311-0026)

Yes – this has been recalled
Photo of ByKallevig EOCH Office Chair in Black and Brown (2311-0025 / 2311-0026)
Photo: official notice
Affected
A faux leather upholstered office chair in black and brown.
The problem
The products have been identified as presenting a risk of fire as they fail to meet the requirements of the relevant standard and do not provide the level of fire safety required.
What to do
The product has been recalled from end users.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Furniture – Upholstered dining chairs
Brand ByKallevig
SKU EOCH 231 and EOCH 133
Sales period Before 21st March 2023
Country of Origin China
Product Description A faux leather upholstered office chair in black and brown.
Product Report and Image Link to product report and PDF

Hazard

The products have been identified as presenting a risk of fire as they fail to meet the requirements of the relevant standard and do not provide the level of fire safety required. There was also no labelling.

The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.

Corrective action

For further information, please access the ByKallevig recall site at the following links: https://ennohelp.com/product-recall/recall-form.php and https://bykallevig.com/en/product-recall/.

Additional information

PSD case number: 2311-0025 and 2311-0026

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 20 August 2024. This page summarises an official notice. Details can change – always follow the official notice.

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