Caltecx YZS-800 USB output adapter sold via Amazon

- Affected
- A white coloured 3-pin USB adapter packaged in a light grey and black box.
- The problem
- The product presents a high risk of electric shock as it fails the electrical strength test, possesses insufficient insulation, and includes a plug which does not meet the requirements of the relevant standard.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – USB Output AC/DC adapter |
|---|---|
| Brand | Caltecx |
| Model number | YZS-800 |
| ASINS | B0BR8TZCWR and B0BRX67QP8 |
| Country of Origin | China |
| Product Description | A white coloured 3-pin USB adapter packaged in a light grey and black box. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as it was not designed in accordance with the principal elements of the safety objectives and has several departures from the British standard. Firstly, the product failed the electrical strength test. The insulation between the input and output circuits broke down when a 2.92 kV test voltage was applied between the circuits. The flash over occurred within the small transformer on the circuit board. The product also doesn’t meet the requirements of BS1363-1 as the thickness of the live and neutral pins were 4.33 and 4.31 mm, exceeding the maximum of 4.05 mm. The lengths of the live, neutral and earth pins were too short and the dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two, which could cause damage to the socket and undue wear and tear to the sleeve. There were no instructions supplied to ensure that the product is installed safely and some of the required documentation and markings were missing.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2303-0047
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 March 2023. This page summarises an official notice. Details can change – always follow the official notice.