Candle Warmer Lamp sold via TikTok
- Affected
- A gold-coloured lamp packaged in a white box, labelled as “Aromatherapy lamp – The fragrance of faith.”
- The problem
- The product presents a serious risk of fire as the plug does not meet the dimensional requirements of the relevant standard, BS 1363.
- What to do
- If you have not been contacted directly by TCS Virtual Shopping regarding the recall, you should contact the seller you purchased from for redress.
Product information
| Type | Lighting Equipment – Plug-In Lighting |
|---|---|
| Country of Origin | China |
| Product Description | A gold-coloured lamp packaged in a white box, labelled as “Aromatherapy lamp – The fragrance of faith.” |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of fire because the plug does not meet the dimensional requirements of BS 1363 and cannot make a secure connection with the socket. During use, this could cause the plug to overheat and catch fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users by the fulfilment centre, TCS Virtual Shopping.
If you have not been contacted directly by TCS Virtual Shopping regarding the recall, you should contact the seller you purchased from for redress.
The listing has been removed by the online marketplace (TikTok).
Additional information
PSD notification number: 2606-0188
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 4 September 2026. This page summarises an official notice. Details can change – always follow the official notice.