Caple Heat Pump Tumble Dryer
- Affected
- Caple-branded built-in heat pump tumble dryer. Owners can check whether they have an affected product by checking their model number and serial number and following the instructions in the manufacturers’ websites.
- The problem
- The product presents a risk of fire as it is possible for an internal short circuit to occur during normal use, causing the tumble dryer to ignite.
- What to do
- Owners are strongly advised to STOP USING THE PRODUCT IMMEDIATELY and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance.
Product information
| Type | Electrical appliances and equipment – Heat Pump Tumble Dryer |
|---|---|
| Brand | Caple |
| Affected Models | TDi4001 and TDi4000 |
| Country of Origin | Turkey |
| Product Description | Caple-branded built-in heat pump tumble dryer. Owners can check whether they have an affected product by checking their model number and serial number and following the instructions in the manufacturers’ websites. |
| Product Report and Image | Link to Product Safety Report |
Hazard
The products present a risk of fire as it is possible for an internal short circuit to occur within the tumble dryer during normal use. This can cause the tumble dryer to ignite, causing a fire.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The manufacturer has initiated a modification programme.
Owners are strongly advised to STOP USING THE PRODUCT IMMEDIATELY and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance.
For further information, including on how to register your product for modification, access the Caple product safety notice at the following link: https://www.caple.co.uk/support/urgent-safety-notice/urgent-safety-notice-2/
Additional information
Appliances which have received the current modification have a “J7” marking on the rating plate, and no further action is required. Affected appliances which have not received the current modification either are marked with “HM1” on the rating plate, or do not have a marking on the rating plate. These appliances are still affected by the safety risk and should not be used until a modification has been completed.
PSD notification number: 2505-0139
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 May 2025. This page summarises an official notice. Details can change – always follow the official notice.