Card Factory Wonderful Teacher Mug
- Affected
- Floral mug in pink and green with “wonderful teacher” printed in the middle.
- The problem
- Product presents a risk of burns due to being incorrectly labelled as microwave-safe and having a handle that contains 5% metal, leading to overheating if used in microwave.
- What to do
- The product has been recalled from end users (link to further information below).
Product information
| Type | Kitchen / Cooking Accessories – Mug |
|---|---|
| Product identifier | TE20042 |
| Product description | Floral mug in pink and green with “wonderful teacher” printed in the middle. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of burns as the item is labelled incorrectly as microwave safe, so it’s highly foreseeable that customers will place this item in a microwave. The item has a metallic coating on the handle which contains about 5% metal, therefore the handle of the mug can easily overheat due to good heat conductivity of metal, resulting in burns to the skin.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users. For more information please access the Card Factory website: https://www.cardfactory.co.uk/product-recall.html
Additional information
PSD case number: 2108-0366
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 September 2021. This page summarises an official notice. Details can change – always follow the official notice.